Privacy Policy

At Apna Ludo, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

• Personal Data: Name, mobile number, email address, and KYC documents (PAN/Aadhaar) for verification.
• Financial Data: UPI IDs and banking details required for processing withdrawals.
• Usage Data: Device info, IP address, and game statistics to ensure fair play.

2. How We Use Your Data

We use your information to:

• Facilitate account creation and secure logins.
• Process deposits and instant UPI withdrawals.
• Verify your identity and state of residence to comply with Indian skill-based esports regulations.
• Prevent fraud, enforce fair play, and investigate match disputes across our Ludo, PUBG, Free Fire, and Snake & Ladder tournaments.

3. Data Sharing and Security

We do not sell your personal data to third parties. Data is only shared with trusted payment gateways and regulatory authorities when legally required. We use industry-standard encryption to protect your sensitive information.

4. Cookies

We use cookies to maintain your login session and analyze platform traffic to improve your user experience.

5. Contact Us

If you have any questions regarding your privacy, please contact our support team through the app or website dashboard.